We operates a technology platform that connects shippers seeking parcel delivery services with independent, self-employed drivers who may choose to bid on available delivery opportunities.
This Privacy Policy explains how RideAPack collects, uses, discloses, retains, and protects personal information relating to drivers who register for, access, or use the RideAPack platform and services.
This Privacy Policy applies to drivers, prospective drivers, and individuals applying to become drivers on the RideAPack platform.
By registering for or using RideAPack, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is intended to describe RideAPack's privacy practices in the United States. Certain states may provide additional privacy rights or impose additional requirements. Where applicable, RideAPack will provide additional notices or comply with applicable state privacy laws.
RideAPack is a technology platform that facilitates connections between shippers and independent drivers.
A typical RideAPack transaction works as follows:
RideAPack does not employ drivers as employees merely because they register for or use the platform. Drivers are independent, self-employed service providers and are responsible for complying with applicable laws and maintaining any licenses, permits, registrations, and insurance required for their activities.
Your privacy and trust are at the heart of everything we do.
We collect information that is reasonably necessary to operate the RideAPack platform, verify drivers, facilitate deliveries, process payments, maintain safety and security, and comply with legal obligations.
The information we collect may include the following categories.
When you register for RideAPack, we may collect:
We use this information to create and manage your driver account and communicate with you regarding your account and deliveries.
RideAPack may collect and maintain information from your driver's license, including information necessary to verify your eligibility to operate as a driver.
This may include:
We may use this information to verify that your driver's license is valid and that you meet RideAPack's requirements for participating as a driver.
To facilitate delivery services, we may collect information about the vehicle you use in connection with RideAPack, including:
You are responsible for providing accurate and current vehicle information.
Because RideAPack drivers are independent service providers, drivers may be required to maintain appropriate automobile, commercial motor, goods-in-transit, or other insurance coverage as required by applicable law, the Driver Terms, or RideAPack requirements.
We may collect and verify information relating to your insurance, including:
We use insurance information to:
RideAPack does not represent through this Privacy Policy that it provides insurance coverage for drivers. Unless expressly stated in a separate written agreement, drivers are responsible for obtaining and maintaining their own required insurance coverage.
Insurance requirements and coverage obligations are governed by the applicable Driver Terms, insurance documents, and other applicable agreements, not this Privacy Policy.
For questions or concerns
Register and get verified online, then download the RideApack Driver app to access delivery opportunities, manage routes, and use your driver tools wherever the road takes you.
Scan to download the RideApack Driver app